Speakers
Annie Roberts serves as the Senior Vice President of Business Improvement and Quality. She is a dynamic, experienced leader in the vacation ownership industry. She leads an organization of 290 that drive quality into operations, continually improve processes, and sustain strategy. She joined Wyndham Vacation Ownership in 2003 as an associate in the consumer finance division.
She moved through various roles within consumer finance and certified as a Lean Six Sigma Green Belt. In 2008 she moved into operations supporting sales and marketing as a program manager. She continued to lead different teams expanding into business system expertise, standards, and certified as a Lean Six Sigma Black Belt.
In 2015 she was selected to lead the improvement and quality efforts for all of Wyndham Vacation Ownership providing direct support to sales, marketing, consumer finance, and hospitality. Today she applies science to business by utilizing industrial engineers, lean six sigma practitioners, project managers, technical writers, and quality auditors to achieve business results. Annie serves as the Lead Ally for Wyndham’s LGBTA affinity group WYNPride.
Annie has a Bachelor of Arts in Political Science from Washington State University. She served as the Associated Students of Washington State University Vice President in her last year on campus.